Speicherstadt and Chilehaus with Kontorhaus District
2.0
km
Gallery
Sprachzylinder
2.1
km
Mall
Town Hall
1.5
km
Church
St. Michael's Church
2.0
km
Poststr. 1
Alte Post
1.1
km
Event hall
Congress Center Hamburg
1.6
km
Church
St. Catherine's Church
1.8
km
Museum
Museum of Hamburg History
1.6
km
Neustadt
Colonnaden
870 m
Spielbudenplatz 31
Davidwache
2.1
km
Museum
Bucerius Kunst Forum
1.5
km
Adolphsplatz
Hamburg Stock Exchange
1.3
km
Willy-Brandt-Strasse 60
St Nikolai Memorial
1.9
km
Shopping Area
Europa Passage
1.4
km
Mall
Gansemarkt
700 m
Museum
Panoptikum
2.4
km
Nearby
Botanical Garden
Old Botanic Garden Hamburg
540 m
Dammtordamm 1 Im Gustav-Mahler-Park
Schillerdenkmal
460 m
Dag-Hammarskjold-Platz Vor dem Südeingang vom Dammtorbahnhof
Denkmal Kindertransport
160 m
Restaurants
Brasserie Flum
520 m
Rothenbaumchaussee 10
Gran Sasso
770 m
Schlueterstr. 12
Hofbraeuhaus Hamburg
670 m
Esplanade 6
Cafe Schoene Aussichten
660 m
Gorch-Fock-Wall 3
Hamburger Fischerstube
590 m
Colonnaden 49
Ristorante da Donato
580 m
Colonnaden 47
ALEX Hamburg
1.1
km
54 Jungfernstieg
Golden Temple TeeHaus
840 m
Grindelallee 26
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
convenient location
comfortable bed
worn rooms
crowded dining area
7.6/10
Very good
Rooms
7.6
Location
7.6
Service
7.7
Dining
7.9
Guest reviews
7.6/10
based on 16 reviews
4/5
based on 3191 reviews
8.4
8.4/10 based on 9453 reviews
#84 of 347 hotels in Hamburg based on Tripadvisor
Bob
United Kingdom,
April
2024
8.4/10
I had a pleasant stay at the hotel. The rooms were fine, though slightly worn with scratched floors and loose plugs; it was a bit unusual to have a window from the room into the bathroom. However, the room itself was sleek, light, and offered a good view. The bed was comfortable overall.
Rooms
7.0
The rooms were a bit worn but okay, with some minor issues. The bed was comfortable and the view was good.
Service
8.0
The service was efficient and accommodating. We were told that the only available room had 2 single beds, but they effortlessly granted us an extended checkout at departure within the hour.
Location
9.0
The hotel is conveniently located right next to Dammtor Station, making it easy to explore the city on foot. It's also close to the city center and a beautiful park, offering a great base for sightseeing in and around Hamburg.
Dining
9.0
The dining experience was fantastic with a high-quality and delicious spread, including hot breakfast options like bacon, sausage, eggs, and pancakes along with continental choices of cold cheeses and meats. However, it could get a bit crowded during peak times.
Facilities
9.0
The hotel facilities were complete and of high quality, offering everything from room service to laundry and valet parking.
convenient location
worn rooms
Ronald
United Kingdom,
April
2024
7.6/10
The hotel has a great view over the city, but air circulation in the rooms could be better, making it a bit noisy at times. The service is a mix, ranging from very friendly and helpful to slightly struggling in some areas. The location, despite being under construction, is a key advantage, with easy access to major transport hubs. The dining options are varied and tasty, offering something for everyone. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms offered a nice view of the city but had poor air circulation, leading to some noise issues.
Service
6.0
The service was friendly overall, although there were moments of struggle in some areas.
Location
8.0
The hotel's location near Dammtor Train station is convenient and easily accessible to various places, despite ongoing construction.
Dining
8.0
The dining experience had a solid variety of food options, catering to different preferences.
Facilities
9.0
The hotel offers a good range of facilities to enhance the stay.
Robert
United Kingdom,
February
2024
7.8/10
Despite being awoken early due to noise from the neighboring room, my stay at the hotel was pleasant overall. The friendly staff, convenient location, and cleanliness of the room were the highlights. I had to stick with the room due to a busy work schedule, but the experience was positive.
Rooms
8.0
The room I stayed in was clean and comfortable, aside from some noise issues from the next room. Staff was accommodating to my need to stay put.
Service
9.0
The staff from the front desk to the room service were attentive to my needs.
Location
7.0
The hotel's location was superb in south central Bremen, offering easy access to cafes, shops, and key attractions. However, ongoing construction work nearby was a downside.
Dining
8.0
The dining experience was very good and pleasant, with a variety of choices for breakfast. The quality of the food was satisfactory.
Facilities
7.0
The hotel offered a good range of facilities, including a nice gym and easy access to running paths in the nearby city parks. The value for money was reasonable.
Jonathan
United Kingdom,
February
2024
7.4/10
The hotel offered a very comfortable stay with some drawbacks. The bed was cozy, but the noisy location next to the railway station and smell of smoke were significant issues. Despite these challenges, the hotel has its upsides.
Rooms
7.0
The bed was very comfortable, providing a cozy stay. However, being next to the noisy railway station and the strong smell of smoke were major drawbacks.
Service
6.0
The service was professional but a bit cold. While they missed informing about an event and had an incident with our shopping, they were generally efficient.
Location
8.0
The hotel's location is superb, with easy access to Bahnhof Hamburg Dammtor and various attractions within a short walk. However, ongoing construction around the area could be inconvenient.
Dining
9.0
The dining experience was impressive with a wide range of options. The breakfast was diverse and satisfying, although it came at an extra cost.
Facilities
7.0
The hotel offers good facilities, including a well-equipped gym and nice views around city parks. However, the additional cost for dining was a downside.
Great dining options
Noisy location
Brett
United States,
February
2024
7.6/10
The hotel is a nice place to hang out with a very comfy bed and good view, but not very quiet due to outside, hall, and adjacent room noise. The service was kind and helpful overall, though there were instances of struggling without apologies for delays. The location is great for getting around the city, next to parks and a train station, but there is ongoing construction making it difficult to navigate by car. The dining experience offers a fantastic variety of food options, and the facilities are satisfactory.
Rooms
8.0
The rooms are very elegant, with a nice place to hang out for a beer, a very comfy bed, and a good view.
Service
7.0
The service was kind and helpful overall, though there were instances of struggling without apologies for delays.
Location
7.0
The location is great for getting around the city, next to parks and a train station, but ongoing construction makes it difficult to navigate by car.
Dining
9.0
The dining experience offers a fantastic variety of food options.
Facilities
7.0
The facilities are satisfactory.
Brian
United Kingdom,
February
2024
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable but not very quiet, as noise from outside, the hallway, and neighboring rooms was quite noticeable. It was good that the hotel is near a train station, botanical gardens, and exhibition halls, but there was a missing soap issue that was a downside.
Rooms
7.0
The rooms were comfortable but not very quiet, with noticeable noise from outside, the hallway, and neighboring rooms.
Service
6.0
The service had its ups and downs. The staff did not revert when I complained about the TV, but on the positive side, the restaurant provided amazing and top-class dinner and breakfast. However, there was an issue with receiving and storing baggage without informing us, especially during peak times.
Location
8.0
The hotel's location was convenient and accessible, near underground parking, cinemas, and a railway station. However, the high drink prices were a downside, with a small sweet white wine glass costing 9 euros.
Dining
7.0
The dining experience was good, with an extensive and tasty menu. However, the high prices, like 26 euros for a meal, were a negative aspect.
Facilities
8.0
Colin
United Kingdom,
December
2023
8.4/10
The hotel offers spacious, clean, and very quiet rooms with comfortable beds. The service is friendly and helpful, making my stay enjoyable. The location is convenient and accessible, perfect for exploring the city. The dining experience provided tasty dishes with a nice variety. Overall, a comfortable stay with good value for money.
Rooms
9.0
The rooms were spacious, clean, and very quiet, with a nice bed.
Service
9.0
The service staff were very friendly and helpful.
Location
8.0
The location is very convenient and accessible, even by car.
Dining
8.0
The dining was very tasty with a nice variety of food.
Facilities
8.0
The hotel offers a good range of facilities for a comfortable stay.
John
United States,
December
2023
8.2/10
The hotel offers a clean and comfortable stay with a nice view from the park, but the room size without a bathtub may be a drawback. The staff is generally helpful, though some improvement in informing guests about amenities could enhance the service quality. Its location is very good, close to parks, a train station, and popular city attractions.
Rooms
7.0
The room, albeit smaller than expected and lacking a bathtub, was clean with a pleasant park view.
Service
8.0
The staff were always polite and helpful, although some additional information about hotel amenities could be shared with guests.
Location
9.0
The hotel is conveniently located near parks, a train station, and key city landmarks, facilitating easy access to various areas of interest.
Dining
8.0
The dining experience offers a comprehensive selection of food with excellent quality, making it a great start to the day.
Facilities
9.0
The facilities are well-maintained and provide guests with a comfortable stay.
Andrew
United Kingdom,
November
2023
7.0/10
The hotel exceeded my expectations with its spacious and beautifully furnished rooms, though improvements are needed to address noise concerns. The service was excellent despite a few minor issues. The location offered easy access to Hamburg attractions but had some drawbacks related to noise and nightlife. Overall, a comfortable stay with room for enhancement.
Rooms
8.0
I stayed near the elevator and found the room to be spacious, clean, and beautifully furnished. However, the noise from the elevators was a bit bothersome.
Service
7.0
The staff rose to the challenge and provided excellent service. However, there were some minor discomforts like the coffee machine being cleaned early.
Location
7.0
The hotel's location was very convenient for exploring Hamburg and offered a peaceful atmosphere, though the nearby nightlife could be disruptive at times.
Dining
6.0
The dining experience was satisfactory, though a bit crowded and simple. However, the homemade ice-cream was a delightful surprise.
Facilities
7.0
The hotel facilities were sufficient for my needs during the stay.
Cecil
United States,
August
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were very clean, comfortable, warm, and quiet, with good quality complimentary toiletries. On the downside, there was some noise like someone batting on the wall from the next room, and the room only had one queensize bed.
Rooms
8.5
The rooms were clean, comfortable, and provided a good view. The complimentary toiletries were a nice touch.
Service
9.0
The staff were very helpful and provided useful information. They were extremely helpful when I had issues with my documents.
Location
7.5
The location of the hotel was excellent, next to parks for a leisurely walk and close to a train station for easy city access. The check-in staff were very friendly and helpful. However, there was ongoing construction around the premises and train station.
Dining
7.0
The dining experience was pleasant with a wide selection of scrumptious meals. However, as a vegetarian, the options were limited to baked goods and tinned fruits, which was disappointing.
Facilities
8.0
The hotel facilities were satisfactory, offering a range of services. However, there were some inconveniences due to ongoing construction in the vicinity.
Cleanliness
Noise
Timothy
United Kingdom,
July
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were spacious and very clean with a stunning view, but the soundproofing was not as good as I expected. The service was excellent, with very professional and helpful staff, although some areas like the gym and toilet cleanliness could be improved. The location was very central, next to the train station, but the ongoing construction works were a downside. The dining experience was very comprehensive and in a buffet style, though the gluten-free options were disappointing. Overall, a comfortable stay with some areas needing attention.
Rooms
8.0
The rooms were comfortable and with a stunning view.
Service
8.0
The service was excellent, with very professional and helpful staff.
Location
7.0
The location was very central and next to the train station.
Dining
7.0
The dining experience was very comprehensive and in a buffet style.
Facilities
7.0
The hotel facilities were well-maintained.
Robert
United States,
June
2023
8.6/10
My stay at the hotel was overall enjoyable. The business class room, although clean, was a bit cramped and had a lingering smell of smoke from previous occupants. The location next to Dammtor Station and the beautiful gardens was a highlight. The service across all aspects, from reception to room service, was exceptional and truly made my stay memorable.
Rooms
7.0
The business class room was clean but felt a bit cramped, and there was a slight lingering smell of smoke. It could use more space to move around comfortably.
Service
10.0
The service at the hotel was top-notch. The staff members were kind, courteous, and incredibly helpful during my entire stay.
Location
9.0
The hotel's location next to Dammtor Station and the stunning Planten un Blomen gardens was superb. It made exploring Hamburg very convenient.
Dining
9.0
The hotel's dining experience was fantastic, offering a wide variety of options including vegetarian choices. The breakfast selection was excellent, catering to different preferences.
Facilities
8.0
The hotel had great facilities with a good gym and lovely views of the city parks, making it ideal for both relaxation and fitness enthusiasts.
Great service
Room size
Gregory
United States,
April
2023
7.6/10
I had a very unique experience at this hotel. The room design with the toilet linked to the bedroom was surprisingly cozy and the bed was super comfy. The room was well-insulated from outside noise and the modernistic decor, along with the interesting bath featuring a large window into the bedroom, added a touch of luxury.
Rooms
8.0
The room design was impressive with a modernistic touch and a very comfy bed. The window linking the toilet to the bedroom was a unique feature.
Service
9.0
The service was exceptional, with effortlessly granted extended checkout at departure. The staff was very friendly and helpful, making my stay even more enjoyable.
Location
8.0
The location was very convenient and well-situated for exploring Hamburg. Despite some construction around the hotel, being close to parks and a train station made it easy to get around the city.
Dining
6.0
The dining experience was average with limited options, especially for vegetarians. Although the buffet offered a variety of food and drinks, there were some notable omissions in terms of selection.
Facilities
7.0
The hotel facilities were good with everything needed for a comfortable stay. The amenities provided added to the overall experience.
Milton
United States,
April
2023
6.8/10
My stay at the hotel was a bit of a mixed bag. On the positive side, the location was superb, extremely close to Dammtor Station, making it easy to navigate the city. However, the room I was given faced the immense green space park adjacent but was not so clean, and unfortunately, it was placed behind the elevator, which made a lot of noise all night.
Rooms
7.0
Despite the cleanliness issue and noise disturbances, the rooms were quite spacious, providing ample space to move around.
Service
6.0
The service was a bit of a hit or miss. While some staff members were very friendly and open-minded, others seemed reserved if not unfriendly. On a positive note, the staff did their best to promptly change our noisy room upon request.
Location
5.0
The hotel's proximity to Dammtor Station was convenient for transportation, but its location fell short when compared to other competitive hotels in the area.
Dining
9.0
I found the dining experience to be fantastic, with a wide variety of food options available. The breakfast selection, in particular, offered a diverse range suitable for different tastes.
Facilities
The hotel's facilities were satisfactory, offering a good gym and rooms with views overlooking the city parks.
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